What superior is producing your displeasure to this so referred to as “consumer service†if very little is finished to address the criticism.
I used 2 hours plus a half at AA counter and did not have the selection as I have been informed or to loose my ticket and go household
following a delayed flight from Detroit because there wasn’t a running PA technique( which we had been told was FAA mandatory). We reloaded on exactly the same plane and flew to Dallas in excess of 2 hrs afterwards. ( the flight attendants needed to walk the ailes to talk). our flight was to go away at 600am. we eventually left at 1145am. On arriving in Dallas we were being rushed to our future gate for Denver. Upon arriving in Denver late afternoon, we had no luggage. We were being advised It might be on among the following three flights from Dallas.
Our flight from Greenville, SC to Dallas arrived by the due date but we have been required to stay while in the aircraft on tarmac for nearly 90 minutes triggering lots of to pass up connecting flights. AA screwed up once more–no person satisfied with remaining treated like cattle; you have never appreciated your consumers.
My household just traveled from Boston MA to Charlotte NC and had a Awful knowledge boarding the aircraft. Equally my little ones have disabilities and we were designed to board the airplane final. I am not pleased with how your airline treats little ones with disabilities. A plan modify should be built.
.Stephanie,a supervisor was pretty impolite and the opposite agent informed me ifI needed to go t oMonterey previously I must take a taxi.the agent didn't gave me the seats that Specific assistant experienced presented me as a consequence of my incapacity Ifound immediately after my third attempt Darlene
On January twenty fifth I contacted American Airways, as I checked out our reservations and recognized that my Daughter experienced us touring all day long, So I termed to up quality our tickets to top notch as I didn't desire to vacation all day long in coach. I use lay try to journey firstclass as I'm positive you can assessment but I'm wanting to conserve my Miles as we are arranging a considerable loved ones/graduation journey to Hawaii.
I am sad to mention I'm disappointed in American Airline’s dealing with of this subject. We by no means acquired our baggage until finally late inside the working day on March thirteenth. To add insult to personal injury we had been billed $twenty five per bag by American Airways for our return flight property Despite the fact that we didn’t fork out to examine our bags on the way in which to your Virgin Islands.
I did not have any bags to examine! Why does AA Consumer Service carry on to lie about motives the flight was overbooked? The ticket agent informed me the flight was overbooked.
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For starters, large many thanks and shout out to the Cust Svc rep Laura. She is extremely helpful and was able to deal with my dilemma rapidly. You'll want to truly feel pretty lucky to acquire her being an employee.
No agent in sight. Flight 1583 delayed delayed and delayed without having facts or updates specified by gate agent. what a nightmare
I am very disappointed using this service from American Airlines. We had prepared a family vacation that we assumed would start out by experiencing Remarkable service from American.
I desired to have a instant to simply call out the superb consumer service Connie Sanders in the Dallas Workplace gave my spouse and I in an incredibly stress filled condition. Connie went above and outside of to be sure we were being taken care of and her level of awareness to fixing our navigate here issues stuffed day was remarkable, she single handedly restored my religion with your Group and she or he justifies congratulations for that get the job done that she does.